Do You Want To Know Us?

CitieBikes is a premium international fitness and urban mobility brand based in Bandar Lampung, Indonesia. We are dedicated to designing, manufacturing, and delivering high-quality, user-friendly equipment for both home fitness enthusiasts and commercial training facilities globally. Our mission is simple: to make effective, exceptionally durable fitness machines and urban transit gear accessible and affordable for users worldwide.

Each product in our catalog is engineered with strict attention to ergonomics, structural stability, and long-term mechanical durability. We ensure that our customers can train safely, commute efficiently, and pursue their active lifestyles with absolute confidence day after day.

Our Comprehensive Product Range

We supply a full architectural range of mobility and fitness solutions engineered to support serious workouts and daily transits:

• Urban Bikes: Premium bicycles designed for seamless city commuting and urban fitness.
• Cardio Equipment: High-performance Treadmills, Exercise Bikes, Elliptical Trainers, Stair Climbers, Rowing Machines, and Cross Trainers.
• Strength Training Equipment: Heavy-duty weight systems, benches, and functional trainers for commercial and home gyms.

Who We Serve Globally

CitieBikes proudly serves a diverse global clientele across North America, Europe, Asia-Pacific, the Middle East, and Africa, including:

• Home Fitness Enthusiasts: Individuals seeking professional-grade equipment for their private residences without premium pricing markups.
• Commercial Facilities: Gyms, fitness studios, corporate wellness centers, and athletic complexes looking for cost-effective, long-lasting cardio and strength solutions.
• Fitness Professionals: Personal trainers and coaches requiring dependable, highly accurate machines for client training sessions.

Our Commitment to Global Quality and Logistics Excellence

We continuously test, refine, and audit our equipment to meet rigorous real-world usage standards. From precise frame welding and motor thermal performance to digital console tracking accuracy and user comfort, every detail is evaluated before export. To secure absolute transparency and compliance with global consumer protection laws, all our operations, pricing models, and transactions are processed strictly in US Dollars (USD).

To support our worldwide customer base, we coordinate all export fulfillment directly from our central facility in Sumatra, Indonesia. By partnering exclusively with premier global express networks and international freight carriers—specifically FedEx, UPS, and GSC Cargo—we guarantee a secure, end-to-end tracked transit timeline of 7–8 business days to any approved international destination. Standard orders are dispatched via FedEx or UPS Express, while oversized commercial freight is seamlessly routed through GSC Cargo air freight to ensure professional handling.

Customer Protection and Transparency Promises

• Flat-Rate shipping: A clear flat shipping fee of $110.00 USD is applied for orders under $1,000.00 USD, with complimentary free shipping automatically activated for orders totaling $1,000.00 USD or more.
• 60-Day Satisfaction Window: Backed by a comprehensive 60-day return and exchange policy for both defective and non-defective items, utilizing prepaid international return labels included in your package.

Corporate Contact and Central Operational Facility

Have operational questions regarding our technical specifications, shipping routes, or bulk commercial orders? Our administrative desk is fully available to support your business or personal fitness goals:

• Company Entity Name: CitieBikes
• Physical Fulfillment Address: Jl. Teuku Umar No.47, Pasir Gintung, Kec. Tj. Karang Pusat, Kota Bandar Lampung, Lampung 35213, Indonesia.
• Official Support Line: +62-831-8934-5451 (Available Monday to Friday, 08:00 AM – 09:00 PM Jakarta Time)
• Official Corporate Email: sales@citiebikes.com