Cookie Policy

This Cookie Policy explains how CitieBikes.com utilizes cookies and similar tracking technologies to improve your browsing experience. We use CookieYes technology to give you full control over your privacy preferences while interacting with our fitness and cycling store.

1. What are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) by your browser when you visit a website. They allow the site to remember your actions, such as items added to your cart, and help us understand how users navigate our catalog of urban bikes and exercise equipment.

2. How We Categorize Cookies

We classify our cookies into the following categories to help you manage your privacy:

  • Necessary Cookies: These are essential for the website to function. They enable basic features like secure logins, cart updates, and checkout stability. The website cannot perform correctly without these.
  • Functional Cookies: These remember your preferences, such as your language or region, and help provide enhanced features like our “How to Order” interactive guides.
  • Analytical/Performance Cookies: These help us monitor traffic patterns. For example, they tell us which cardio machines are most popular so we can optimize our inventory and site speed.
  • Marketing Cookies: These are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user, such as showing you a bike you recently viewed.

3. Using the CookieYes Consent Tool

When you first visit CitieBikes.com, a consent banner powered by CookieYes will appear. You have the following rights:

  • Accept All: Consent to the use of all cookie categories.
  • Reject Non-Essential: Disable all cookies except those strictly necessary for the site to function.
  • Customize Preferences: Manually toggle specific categories (like Marketing or Analytics) on or off.

4. How to Manage or Withdraw Consent

Your privacy is your choice. You can change your preferences at any time by clicking the “Cookie Settings” icon (usually a small hovering shield or cookie icon) at the bottom corner of your screen. This will reopen the CookieYes preference center, allowing you to update your settings immediately.

Alternatively, you can adjust your browser settings to block or delete cookies. Please note that disabling necessary cookies may prevent you from placing orders or accessing your account.

5. Third-Party Tracking

Some cookies are placed by third-party services that appear on our pages (such as YouTube videos for bike assembly guides or Google Analytics). These providers have their own privacy policies, and you can block them through our consent manager.

6. Contact Our Privacy Team

If you have questions regarding our use of cookies or our partnership with CookieYes, please reach out to our privacy officer at [email protected].